Frequently Asked Questions about Tickets
 

Q:  Will my tickets be mailed?
A:  All tickets will be available via will call.  You can pick up your tickets beginning at 10:45 am on the day of the event at the starting winery you selected when ordering your tickets.    Your tickets will only be available at that location.  You will also receive your souvenir wine glass when picking up your tickets.
 
Q:  Do I have to order my tickets online?
A:  Yes, all tickets will be sold on-line except if there are any tickets still remaining on the day of the wine trail you can purchase them at a location to be determined for $45 per ticket.  However, we generally have sold out on the Saturday wine trail in the past.
 
Q: Where do I pick up my tickets? Do I have to be there at 10am to pick up my tickets?
A:  You will pick up your tickets at the winery you selected when purchasing your tickets.  This is in order to spread out the crowds.  Each winery will have a list of the people for their winery.  If you have friends that you want to tour with you should coordinate with them to select the same starting location.  We cannot transfer them once purchased.    Wineries will  begin distributing tickets at 10:00am.  You can pick up your tickets at any time during the day and complete the wine trail at your own pace up until 5 pm.
 
 Q:  What do I need to pick up my tickets?
A:  Generally, we just need your name.  Each winery will have a list of all of the names of the people that purchased tickets.  You can bring your e-mail confirmation to help avoid any issues.  Also, please note if you pay with Paypal and the name on your Paypal account is different (ie business name, maiden name, etc.) your tickets will likely be under that name.
 
 Q:  Do I have to go in a certain order or at a certain time to a winery?
A:  No, once you have your ticket and wine glass at your designated winery you can visit any winery on the trail between 11am and 5pm and you can go in any order as you please.  Some wineries do close for private events in the evening, hence the 5pm cutoff.
 
Q:  Is there transportation provided on the wine trail?
A:  No, since all of the wineries on this trail are in or adjacent to the historic downtown area you are responsible for your own transportation.  Most people, after picking up their tickets park their car in the historic downtown area and walk between wineries.
 
Q:  How do I get my wine glass?  Do I need to have my wine glass with me on the trail?
A:  You will receive your wine glass when you pick up your tickets. Please take your wine glass with you to each winery for your tasting.  If you do not have your wine glass, you will likely receive your tasting in a plastic cup due to the large number of attendees for the wine trail.
 
Q:  Tell me more about the food?
A:  Each winery will have a small serving of food that you can receive as part of your ticket.  Each winery is responsible for the food they choose to serve.  Please keep in mind, due the large number of trail participants and the large amount of food required, that it is difficult to accommodate special menus.  However, there a large number of great restaurants all along the wine trail.
 
Q:  What if I need to cancel?
A:  The trail will be held rain or shine.  However, if something comes up that will prevent you attending and you let us know by 5pm on Wednesday, February 10th, we can issue a refund.  Unfortunately, since we generally sell out early and turn people away, for any cancellation requests after that we will not be able to issue any refunds.
 
Q:  What if I have additional questions?
A:  If you have a specific question, not addressed above, you can send an e-mail to info@suvinowinery.com .  That e-mail is checked every weekday, so any e-mails over the weekend will be answered on Monday.

 

Q:  Is there a bottle of wine or a certificate for a bottle of wine included with the wine trail?
A:  In order to add two additional wineries and keep the price affordable, we decided to do away with the bottle of wine and to actually lower the price of tickets by $5.